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Maximizing Chase Purchase Protection: Coverage Claims and Benefits

Chase Purchase Protection: Your Guide to Coverage and Benefits

Are you a loyal Chase cardholder, or are you considering getting one? One of the advantages of using Chase credit cards for your purchases is their purchase protection and price protection programs.

With Chase Purchase Protection, your items are covered against damage or theft for up to 120 days from the purchase date. In this article, we will discuss how this protection works, which eligible items are covered, how to file a claim, and the benefits of using this program.

How It Works

Chase Purchase Protection provides coverage for eligible items that are either damaged or stolen within 120 days of purchase. You don’t need to register for this protection; it’s automatic as long as you use an eligible Chase card.

If you experience damage or theft, you must first file a police report within 48 hours of the incident. After that, you should notify Chase within 60 days of the incident and submit the required documentation.

This includes a claim form, a copy of the itemized receipt, a copy of the card transaction receipt, and any other documentation that Chase deems necessary.

Once Chase approves the claim, you can receive up to $10,000 per item, and $50,000 per account during any twelve-month period.

However, there are exclusions to this program, including but not limited to cash, animals, vehicles, jewelry lost on an airplane, and items left in a public place.

Chase also discontinued its price protection policy, which used to provide coverage for the price difference of an eligible item purchased with a Chase card.

The policy change took effect on August 26th, 2018. Which Chase Cards Offer Purchase Protection?

Most Chase credit cards offer purchase protection, but the coverage and limits may differ. Here are some of the eligible cards that provide this protection and their limits:

– Chase Sapphire Reserve: $10,000 per claim, $50,000 per account/year

– Chase Sapphire Preferred: $500 per claim, $50,000 per account/year

– United Explorer Card: $10,000 per claim, $50,000 per account/year

– Ink Business Preferred Credit Card: $10,000 per claim, $50,000 per account/year

If you’re unsure whether your Chase card offers purchase protection, contact the bank or review your account section online.

Eligible Items and Exclusions

Chase Purchase Protection offers coverage for eligible items up to $10,000 per item, with some restrictions. Here are some eligible items:

– Electronics, such as smartphones and laptops

– Appliances, such as refrigerators and stoves

– Clothing and accessories

– Educational materials, such as tablets and textbooks

– Furniture, such as mattresses and sofas

– Sporting goods, such as bicycles and golf clubs

Note that there are some exclusions.

Items not covered under this policy include, but are not limited to:

– Used or pre-owned items

– Collectibles, such as coins and stamps

– Travel tickets, such as airline or train tickets

– Medical equipment, such as hearing aids and eyeglasses

– Consumable or perishable items, such as food or flowers

Filing a Claim

If your eligible item is damaged or stolen, here are the steps you should take:

1. File a police report within 48 hours of the incident.

2. Notify Chase within 60 days of the incident through phone or email.

3. Submit the required documentation, including a claim form, itemized receipt, card transaction receipt, and any further documentation that Chase requests.

4. Wait for Chase to approve your claim.

The timeframe for this varies, but you can call or email the claims center to check the status. Reimbursement usually takes place within five to seven business days after your claim has been approved.

The amount of reimbursement depends on the cost of the item, up to a maximum of $10,000 per item and $50,000 per account per year.

Benefits of Chase Purchase Protection

Chase Purchase Protection can provide significant savings on insurance for high-value items. You don’t need to purchase additional coverage and can rely on Chase’s protection plan.

With the right documentation, claims are typically approved quickly, and reimbursement is prompt.

Other credit card companies offer purchase protection, but Chase’s program stands out for its generous limits and straightforward claims process.

In Conclusion

Chase Purchase Protection is an excellent benefit for cardholders, providing coverage for eligible items that are either stolen or damaged. The process is hassle-free, and with the right documentation, you can receive reimbursement of up to $10,000 per item.

We hope this guide has provided you with a better understanding of how this program works, its limits, and benefits. Make sure to check your Chase credit card’s benefits when purchasing high-value items to take advantage of this protection.

Chase Purchase Protection provides a useful service to cardholders, offering coverage for eligible items against theft or damage. However, not all Chase cards offer the same level of protection, and there are limits to the benefits.

In this expansion, we’ll cover the varying levels of protection on different Chase cards, the maximum coverage amounts per claim and per year, and eligible and excluded items that are covered by Chase Purchase Protection.

Varying Levels of Protection on Different Chase Cards

Different Chase cards offer varying levels of protection through their purchase protection service. For instance, the Chase Sapphire Reserve card provides up to $10,000 per claim with a maximum of $50,000 per account over a 12-month period.

Meanwhile, the United Explorer Card offers the same coverage limits, but the Chase Sapphire Preferred card only provides $500 per claim, with a yearly maximum of $50,000. The Chase Ink Business Preferred Credit Card is another card that offers purchase protection with coverage limits of up to $10,000 per claim, and again the maximum annual payout is $50,000.

Before you make a big purchase, it’s worth checking which Chase card offers the best protection. Take a moment to review the coverage limits of your specific card and other cards that you may have in your wallet, to ensure that you have the best protection for your purchase.

Maximum Coverage Amounts per Claim and per Year

Chase Purchase Protection assures coverage of up to $10,000 per item, with a maximum payout of up to $50,000 per account over a 12-month period. This $50,000 maximum coverage applies to all purchases made from the account during the year.

It is noteworthy to mention that these limits apply to all the cards that offer the purchase protection policy.

It’s important to keep in mind that exclusions apply when determining what is and isn’t covered, and that these limits and exclusions may differ based on your particular Chase card.

Also, eligible claims are factored to determine the payout(s) that can occur over the course of a year.

Eligible and Excluded Items for Chase Purchase Protection

While personal property benefits from coverage, there are exclusions for some items. Here are some eligible items for protection coverage on any Chase credit card:

– Electronics, such as smartphones, computers, televisions, and tablets

– Appliances, such as refrigerators, washers and dryers, or stoves

– Clothing and personal accessories, such as handbags, coats, and shoes

– Educational materials and supplies, such as headphones, tablets, and textbooks

– Furniture, such as beds, sofas, and chairs

– Sporting goods, such as bicycles, skateboards, and golf clubs

Note that Chase Purchase Protection policy covers personal property, not business property.

Therefore, coverage of work-related or business projects provided by a Chase credit card will vary. The policy also includes limitations and exclusions, which means there are some goods or services that aren’t protected under this policy.

Some of the exclusions of property under Chase Purchase Protection policy include, but are not limited to:

– Items purchased from an individual, such as on Craigslist or eBay

– Cash, money, tickets, or gift cards

– Animals, motor vehicles, and all associated equipment

– Used or pre-owned property

– Anything that has been given, adopted, or received for free

Furthermore, Chase Purchase Protection policy covers not all incidents. Hence, there are some limitations to the protection according to each item purchase incidence.

In Conclusion

Chase Purchase Protection is a remarkable service offered to their cardholders that can give peace of mind, knowing that their personal property is covered against damage or theft. However, the protection levels and exclusions of the policy will differ based on which Chase card you utilize.

Chase Purchase Protection has become one of the most reliable services in the financial industry, particularly when individuals need to make big-ticket purchases. Reviewing the coverage and limits beforehand will help determine how to maximize your benefits and make the most out of your purchase plan.

Chase Purchase Protection is a fantastic benefit offered to those who hold a Chase credit card. Purchases made through this system are eligible for protection against damage or theft, and holders can submit a claim for reimbursement.

In this expansion, we’ll discuss the key steps to take to file a claim, what necessary documents are needed, the reimbursement options available, and other credit card perks worth considering. Key Steps to Take When

Filing a Claim

In the case that your eligible item suffers damage or theft within a 120-day period from the purchase date, here are the steps you should take to file a claim:


Notify the authorities and file a police report to document the incident. 2.

Contact Chase and request assistance with processing a claim. 3.

Fill out the claim form and ensure that all necessary documents are attached. 4.

Wait for your claim to be evaluated. 5.

After approval, receive compensation for the eligible amount. While it can take some time to receive compensation, staying organised will make the process more comfortable, and holding onto original documents required along with the claim form it will facilitate the claims process.

Required Documentation for

Filing a Claim

To file a claim, you’ll need to furnish some specific documentation. Here’s what you’ll need:


A completed claim form. 2.

Copies of the itemized receipt and transaction receipt. 3.

A police report or other official documentation that shows when and how the incident occurred. 4.

Any other documentation that may be required for specific incidents, such as a repair invoice or estimate. While it is expected you keep all copies of receipts and transaction receipts while making a claim, documentation process becomes much smoother.

Reimbursement Options for

Filing a Claim

Once your claim has been approved, reimbursement options are available, including:

1. A statement credit to your Chase account.

2. A check sent via mail.

3. Payment through direct deposit to a bank account.

The reimbursement amount will not exceed the original purchase price. The credit is also subject to the original purchase amount, and the claim limits allocated by the respective Chase card.

Other Credit Card Perks

Although Chase Purchase Protection is a benefit, did you also know that there are other perks worth considering? Here are a few worth noting:

Limited Return Protection on Some Chase Cards

Chase Limited Return Protection allows cardholders to return items purchased on the card, within 90 days, if the merchant won’t accept the return. However, the reimbursement limit is up to $250 per item, with a maximum of $1,000 per year.

Some restrictions apply to the returns, such as an item purchased for business use or items that were manipulated custom-made or altered.

Differences Between Price and Purchase Protection

Price protection guarantees that if you find a better price for an item you purchased with your Chase card, the difference will be reimbursed. However, Chase discontinued this service, removing price protection from their policies.

Purchase protection, on the other hand, applies to damage or theft, and the protection is ensured within 120 days of the eligibility purchase made on the respective Chase card.

Debit Cards and Purchase Protection

As a general rule, most debit cards don’t offer purchase protection. While debit cards are beneficial, when it comes to making purchases, credit cards like Chase card offer increased protection coverage that is worth considering.

These purchase protection benefits extend to all credit cards by Chase.

In Conclusion

Chase Purchase Protection is a valuable benefit, protecting you when making big-ticket purchases. It’s easy to file a claim if and when something goes wrong, ensuring that you’ll be reimbursed up to a certain amount.

With all the different programs offered, it’s worth taking the time to review your benefits when making purchases, ensuring that you can take advantage of that purchase protection policy. In conclusion, Chase Purchase Protection is an essential benefit for cardholders that offers coverage for eligible items that are either stolen or damaged.

With varying levels of protection on different Chase cards, it’s essential to check your card’s benefits before making a big purchase. It’s also critical to stay organized and provide all necessary documentation when filing a claim.

While Chase also discontinued its price protection policy, other perks, such as limited return protection, still exist. Lastly, it’s worth remembering that debit cards do not offer purchase protection, so credit cards like those issued by Chase can be an excellent option for protection benefits.

Overall, if you’re making significant purchases, this service can offer peace of mind, knowing that those purchases are covered.

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