Money Analysed

Affordable and Reliable Car Insurance: A Closer Look at Fred Loya Insurance

Car insurance is a must-have for any responsible car owner. It protects you from unforeseen circumstances and ensures that you are financially covered in case of an accident.

There are many car insurance providers in the market, and it can be overwhelming to choose the right one for you. In this article, we will take a closer look at Fred Loya Insurance, including an overview of the insurance group, the states they cover, customer reviews, and ratings.

We will also explore the insurance products offered by Fred Loya, including the types of car insurance coverage, the options for high-risk drivers, and drivers with bad credit.

Overview of Fred Loya Insurance

Fred Loya Insurance Group is a Texas-based auto insurance company founded in 1974 by Fred Loya. Over the years, the company has grown to become one of the largest Hispanic-owned car insurance companies in the country.

Fred Loya Insurance is now available in 14 states, including Arizona, California, Colorado, Georgia, Illinois, Missouri, Nevada, New Mexico, Ohio, Texas, Wisconsin, Indiana, Florida, and Kansas.

Customer Reviews and Ratings

Customer reviews and ratings are a great way to gauge the quality of an insurance company’s services. The Better Business Bureau (BBB) has given Fred Loya Insurance an A+ rating, which is an indication of the company’s commitment to providing excellent customer service.

According to Yelp, Fred Loya Insurance has an average rating of 2.5 stars out of 5 stars, with some customers praising the company’s affordable rates and others complaining about poor customer service.

Insurance Products Offered by Fred Loya

Types of Car Insurance Coverage

Most car insurance companies offer different types of coverage to protect their customers from different types of risks. Fred Loya Insurance offers the following types of car insurance coverage:

1) Liability coverage: This type of coverage is mandatory in most states and covers the damage you cause to other people’s cars or property.

2) Collision coverage: This type of coverage pays for the damage to your car if you are involved in an accident, regardless of who is at fault. 3) Comprehensive coverage: This type of coverage covers damage to your car caused by non-collision events, such as theft, natural disasters, and vandalism.

4) Full coverage: This is a combination of liability coverage, collision coverage, and comprehensive coverage. 5) Personal injury protection: This type of coverage pays for medical expenses for you and your passengers if you are involved in an accident, regardless of who is at fault.

6) Medical payments: This type of coverage helps to cover the cost of medical treatment for injuries sustained in an accident.

Options for High-Risk Drivers and Drivers with Bad Credit

If you are a high-risk driver, meaning someone who has a history of accidents or traffic violations, you may find it difficult to get car insurance. Fortunately, Fred Loya Insurance offers coverage for high-risk drivers at affordable rates.

They also offer coverage for drivers with bad credit, which can be a significant obstacle when trying to obtain car insurance.


Choosing the right car insurance provider can be challenging, but with the information provided in this article, you can make an informed decision. Fred Loya Insurance offers a variety of car insurance options to suit different needs, including liability coverage, collision coverage, and comprehensive coverage.

They also offer coverage for high-risk drivers and drivers with bad credit. With an A+ rating from the BBB and an average rating of 2.5 stars on Yelp, Fred Loya Insurance is a reputable and reliable car insurance provider worth considering.

Affordability and Discounts from Fred Loya

Car insurance is a necessary expense, but it is understandable that car owners look for companies that offer affordable rates. Fred Loya Insurance boasts of offering affordable rates to customers by taking into account factors like the type of car, driving record, and location.

Rates and Affordability

Fred Loya Insurance offers competitive rates to its customers. The rates offered are dependent on various factors, such as the driver’s age, gender, driving record, type of car, and geographic location.

The insurance company also takes into account previously held coverage and whether there have been any negative marks on driving records. One way to obtain affordable rates from Fred Loya Insurance is by maintaining a clean driving record.

Drivers with a history of accidents, traffic violations, or other negative marks on their driving records may be viewed as high-risk drivers and may pay more for their insurance coverage. Another method to secure affordable rates from Fred Loya Insurance is by adjusting the coverage options.

The more coverage options that are included in an insurance policy, the more expensive it is likely to be. Thus by opting for lower levels of coverage, car owners can take advantage of Fred Loya Insurance’s affordable rates.

Discounts Available

In addition to offering competitive rates, Fred Loya Insurance provides discounts to policyholders. The following is an overview of some discounts offered by Fred Loya Insurance:

1) Automatic payments discount: Car owners who sign up for automatic payments from their bank account qualify for this discount.

2) Prior coverage discount: Customers who have previously had car insurance and can provide documentation are eligible for a prior coverage discount. 3) Homeowner discount: Homeowners qualify for a discount on their car insurance policy.

4) Multi-vehicle discount: Policyholders with two or more cars covered by Fred Loya Insurance receive a multi-vehicle discount. 5) Good driving history discount: Customers who have a clean driving record for a specified time can qualify for a discount on their insurance premium.

Getting an Insurance Quote and Cancelling Fred Loya Policy

How to Get an Insurance Quote

Getting an insurance quote from Fred Loya Insurance is easy and straightforward. Customers can visit the company’s website and use the online quote tool.

This tool requires the person to input some information, including their zip code, type of car, and the coverage options they want. After entering the necessary information, customers will receive an estimated insurance quote.

To apply for a policy after obtaining a quote, car owners can call the company at its toll-free number or visit one of its many branches. Policy applications typically require additional information such as the applicant’s driver’s license number, the car’s make and model, and other details as requested.

Cancelling a Fred Loya Policy

If, for any reason, a policyholder wishes to cancel their insurance policy, the process is straightforward. Policyholders can visit one of the many Fred Loya Insurance branches or contact the customer service department and provide a written request to cancel their policy.

Car owners who want to cancel their insurance policy should note that they might be required to provide specific details, including their name, policy number, and cancellation date. In some cases, policyholders may need to return their policy documents or identification cards to Fred Loya Insurance.

Policyholders should note that cancelling an insurance policy may result in a penalty. This penalty depends on several factors, including the length of time the policyholder was insured and the reason for cancellation.


Fred Loya Insurance is a reliable car insurance company offering affordable rates and a variety of coverage options. Policyholders may also qualify for discounts depending on their circumstances, such as automatic payments or multi-vehicle discounts.

Further, getting an insurance quote is a straightforward process that can be completed online or by visiting one of the company’s many branches. Finally, cancelling an insurance policy is also an easy process, although policyholders may be required to pay a penalty, and may need to provide additional information, which may differ depending on the individuals case and the reason for termination.

Customer Service and

Contacting Fred Loya

Choosing a car insurance company is not enough; it is also important to consider the quality of customer service offered. Car owners often rely on the customer service of their insurance provider, especially when filing claims.

Fred Loya Insurance strives to provide its customers with excellent customer service and support.

Customer Service Ratings and Reviews

Fred Loya Insurance has a rating of A+ from the Better Business Bureau (BBB), indicating that the company provides superior levels of customer service and support. In addition, the National Association of Insurance Commissioners (NAIC) has given them a 1.55 complaint ratio, which is below the national average, indicating a relatively low number of customer complaints.

According to Customer Reviews, Fred Loya Insurance has mixed reviews from customers regarding customer service. Many customers praise the prompt claim processing time and helpful customer service agents in resolving problems.

However, some customers complain about the length of time it takes to reach a customer service representative.

Contacting Fred Loya

Fred Loya Insurance provides several avenues for customers to contact customer service, including the phone number and email provided on the company’s website. Additionally, the company has hundreds of offices nationwide, making it easy for customers to visit one near them.

To contact customer service via phone, customers can call the company’s toll-free number, which is available Monday to Friday between 8 am and 7 pm and Saturday between 9 am and 5 pm. The company has a group of experienced and trained customer service representatives who are knowledgeable about policy conditions and can provide detailed information about coverage options.

Fred Loya Insurance’s website features a resources section that provides information for common customer inquiries, including frequently asked questions, explanations of insurance terminology, and much more. Additionally, customers can get in touch with customer service via email by completing a form on the company’s website.


When making choices regarding car insurance, it is crucial to consider a company’s customer service and support. In this regard, Fred Loya Insurance provides excellent customer service, with an A+ rating from the BBB and a low claims ratio with NAIC.

The company also has a team of trained and experienced customer service representatives who are available through several avenues, including phone and email. Customers can also visit one of the hundreds of offices nationwide in case they need in-person assistance.

Fred Loya Insurance prioritizes customer satisfaction, and car owners who choose them can count on prompt claims processing and helpful customer service agents. In conclusion, Fred Loya Insurance is a reliable car insurance provider with competitive rates and a variety of coverage options.

The company prioritizes customer service, and customers can access support from trained customer service representatives through phone, email, or in-person visits to the company’s hundreds of branches nationwide. Obtaining a quote or applying for a policy is an easy, straightforward process, and policyholders may qualify for discounts.

Cancellation is also easy, and customers who wish to cancel their policy can do so by providing a written request. Choosing the right car insurance provider is crucial, and Fred Loya Insurance’s commitment to customer service and affordability make it an excellent option to consider for any car owner.

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